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September 2016

Bad Reviews on Yelp – Can Yelp Be to Blame?

|  Posted on September 13, 2016  |  in Uncategorized
Many businesses, including ours, have Yelp accounts where consumers, clients, and others can leave reviews on the services and products they receive. For many, those reviews are helpful in making future buying decisions. However, businesses are always afraid of that one nasty Yelp review that just does not seem fair. The question that the 9th Circuit Court of Appeals recently decided was whether Yelp can be responsible for the content that Yelp's online users create and post on the site. The case of Kimzey v. Yelp!, Inc. was one where a locksmith in the Seattle metropolitan area received a post on its Yelp page that started with, "THIS WAS BY FAR THE WORST EXPERIENCE I HAVE EVER ENCOUNTERED WITH A LOCKSMITH. DO NOT GO THROUGH...
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